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Help Desk Live Chat Chatbot Business Intelligence Workflows In-App Chat Help Desk Live Chat Chatbot Business Intelligence Workflows In-App Chat Log In Help Desk Features Features Quick tour View pricing Omni Channel Email Management Knowledge Base Social media support Self-Service Phone* Live Chat* Automation Auto Assignment Smart Rules Notifications SLA Management Agent Scripting Productivity Canned Actions Ticket templates Queues Task Management Kanban View Reporting Live Reports Solutions Solutions Quick Tour View pricing By Department Customer Service IT Human Resources Marketing Facilities By Industry Ecommerce Education Non-profit IT Services SaaS Telecom Travel Real Estate By Use Case Customer Support Email Management Internal Help desk Complaint Management Integrations Integrations All Integrations Popular HappyFox Chat Salesforce Slack All Integrations CRM Live Chat Communication Social Voice Project Management E-commerce Single Sign-on Accounting Survey Payment Contact Management Developer API Pricing Get a Demo Get a Demo Best Help Desk Software for 4 years in a row. All-in-one help desk ticketing system that provides faster and better support for your customers. Get a Demo Please enter a valid email By submitting, you agree to HappyFox’s Privacy Policy. Trusted By Fortune 500 Brands Provide Exceptional Customer Support. Everyday. Meet HappyFox, a practical help desk and customer support software solution. Reduce chaos and bring order to your support process with a robust support ticket system, self-service knowledge base and community forums. Keep everything together Stay in Control Get things done, fast “We consider HappyFox a one-stop shop for help desk software to support our global customer network” Martin Hartvigsen Director, Global Technical Support at Jabra GN We LOVE HappyFox. It has changed our work lives. Support requests no longer fall through the cracks and get lost in an email or some random spreadsheet. Bill Bates Director of Technology - Pinewood Private School With 95% of the support tickets being responded to within 2 hours. Our customers are impressed! James Powell Director & IT Business Consultant - FatCat IT -- View all case studies Get a Demo Align your goals. Improve your ROI Handle all inbound requests in one ticketing system Convert email, phone, chat and web requests into tickets and keep them organized. Ease your day with a smart help desk software Outsource complex and redundant workflows to a powerful smart rules engine. Analyse help desk metrics & create solid actions A ticketing system that can crunch your support process data. Tailor your support ticket system in all forms Create your own custom fields, workflows & personalize the support experience. View all features Get a Demo Help Desk Software for today's fast-changing global businesses For customer support A customer support tool that helps redefine your customer service and ensure customer loyalty. For IT operations Customer support tool that helps IT and ITES companies deliver outstanding support. For HR & Marketing Track and manage issues from your customers and provide speedy resolutions. For all teams All-in-one help desk ticketing system that provides faster and better support for your customers. Get a Demo A happy roof that can accommodate all your favorite business apps. View all integrations Get a Demo Thousands of great companies call HappyFox a great friend “So far we have Facilities and Security using this system. There is nothing I do not use in HappyFox and our team likes the app, the reports, the smart rules, and the tags. We enter tickets and complete them daily and HappyFox has improved our average number of tickets completed per month. My customers (Health Center Staff) have all responded very positively to the change; they love that they can see all the tickets for their site and comment on whether they're still needed.” Karin Stopforth Facilities Administrator “With HappyFox we have a specialized partner, whose vast customer portfolio across multiple industries, sees and knows the next "big thing" in customer support, and integrates this into a compact and cost-effective solution, saving considerable effort, time and cost for us. In short, it allows us to focus on happy customers – the rest we leave to HappyFox.” Martin Hartvigsen Director, Global Technical Support “With HappyFox, I finally feel that I can trust the data I’m able to export from the system. We implemented the solution for email tracking but are now leveraging it to track incoming invoices as well. If a business is facing similar problems to ours in terms of tracking incoming emails or a high number of incoming emails from the same customers or suppliers, in my opinion HappyFox really is the best solution to resolve this. With HappyFox, you really are able to track everything that is coming in, and analyze the data in real-time.” Pankaj Kumar Manager, Accounts Payable Whirlpool Global Finance Center Have a few minutes? Get a one-on-one demo, that's quick and focused on your needs. Get a Demo Help Desk Features Email Ticketing Knowledge Base Community Forums Help Desk Reporting Help Desk Automation Multilingual Help Desk Self Service Portal SLA Management Satisfaction Survey Email Notification Help Desk Customization Help Desk Ticket Features Multilingual Knowledge Base HappyFox SMS Asset Management Task Management Agent Scripting Businesses Enterprise Help Desk Small Business Help Desk Industries Education Retail Travel IT Services Non-Profit Organizations Government Telecom Healthcare Real Estate Compare Help Desk Zendesk Alternative Zendesk Vs HappyFox Freshdesk Vs HappyFox Desk Alternative Kayako Alternative Uservoice Alternative Gmail Alternative for Support Use Cases Help Desk Software Ticketing System Shared Inbox Trouble Ticket Management Issue Tracking Customer Service Email Support Software Customer Complaint Management Internal Help Desk Software Ticket Tracking Software Switch to HappyFox from Zendesk Desk Kayako Help Desk What is a Help Desk? Cloud Help Desk Mobile Help Desk Social Customer Service Remote Customer Support Multi Brand Helpdesk Features Index Developers API Mobile SDK Free Resources E-Books & Guides Customer Support Glossary Case Studies Videos Blog Company About us Our Customers Jobs Press & Media Sitemap Contact Us Contact Sales Get Support 1-949-535-2220 support@happyfox.com More from HappyFox Live Chat Software Enterprise Chatbot Business Intelligence Workflow Automation Software In-App Chat SDK Mobile Customer Service ` HappyFox - The best online web based help desk software & Knowledge base software solution. Terms of Service Privacy Policy GDPR Copyright © 2020, HappyFox Inc. All Rights Reserved....